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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Maranda Bell

January 5, 2026

5  out of  5
rating by Maranda Bell
"McCaulie was wonderful with all my needs for my first time home buying experience! She helped me with my homeowners insurance and was very kind and quick to respond."
We responded:
"We appreciate the kind words. McCaulie is awesome at auto and home insurance!"
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jamie winder

January 5, 2026

5  out of  5
rating by jamie winder
"I was feeling down, car insurance goes up every 6mo, no one could explain why, but stating it's the economy. Home owner insurance going up as well and guess what they blamed it on Biden. Spoke with State Farm agent McCaulie Morgan and she was able to save me money all around. I just knew my New Years was going to take me on a Rollercoaster. She made my day"
We responded:
"Thank you for your business! "
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David Williams

December 15, 2025

5  out of  5
rating by David Williams
"Absolutely the best decision I could have made. She was very helpful and just made this such an easy process. Thanks Morgan"
We responded:
"Thanks, David! Appreciate you trusting us with your auto and home insurance. McCaulie is great with the customer!"
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Thomas Sydnor

November 7, 2025

5  out of  5
rating by Thomas Sydnor
"Adam and Mary were excellent throughout this process but I struggled with other State Farm employees being misleading and I feel the Phoenix group did not do right by me on my claim!"
We responded:
"Thanks for your kind words!!"
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Leia Armer

September 9, 2025

5  out of  5
rating by Leia Armer
"5/5 experience, Liz is incredible to work with and will explain things if you don't understand them, highly recommend her"
We responded:
"Thank you!!"
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Maria Hanson

September 4, 2025

5  out of  5
rating by Maria Hanson
"Liz was who helped me with lower rates on car and home insurance. She is so helpful and patient, I highly recommend her!!!!!"
We responded:
"Thank you, Maria! Liz is great and we truly appreciate your business. "
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Stephanie cooper

August 21, 2025

5  out of  5
rating by Stephanie cooper
"I've had the pleasure of working with Adam Osborn as my insurance agent for over 15 years, and I can confidently say he is the best I’ve ever worked with. Adam is incredibly knowledgeable and always goes the extra mile to ensure his clients get the right coverage at a price that fits their budget. And of course, I have to mention his amazing counterpart, Liz—she’s every bit as exceptional! Together, they make an outstanding team. I truly can't recommend them highly enough."
We responded:
"Thank you for the kind words, Stephanie! We’re thrilled you trust us with protecting your auto and renters insurance. We appreciate you!!"
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Angie Evans

July 10, 2025

5  out of  5
rating by Angie Evans
"Best insurance company. Everyone is so nice."
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Corrissa Freeman

June 26, 2025

5  out of  5
rating by Corrissa Freeman
"Everyone that I've ever spoken to at Adam's office is so nice and respectful. I've had the pleasure of speaking to Liv on my last couple of calls and she is absolutely amazing!! She's always willing to go the extra mile to help me. She even listens when I talk about things going on in my life outside of my insurance 🤣. She always makes me feel comfortable and explains things to me until I completely understand. She's absolutely AMAZING!!💜"
We responded:
"Thank you, Corrissa! We really appreciate your business and I agree-Liz is amazing!"
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nars lottie

June 14, 2025

5  out of  5
rating by nars lottie
"Agent Liz was very helpful when I inquired about a renters insurance. She was just so accomodating even if I ask a lot of questions. The amount for a renters insurance is reasonable too. I am going to make it a bundle insurance once I have my car. Thank you Statefarm. 😘 All the best ."
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Mike Waltrip

April 14, 2025

5  out of  5
rating by Mike Waltrip
"Solid turnaround and support on urgent needs and general insurance inquiries. Recently made the change to Adam and State Farm and if you are in the market, I’d definitely recommend Adam and his team."
We responded:
"Thanks, Mike! We really appreciate your business and the kind words. "
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Cara Alexander

February 18, 2025

5  out of  5
rating by Cara Alexander
"Great customer service, above and beyond! And a great savings on both my car insurance and homeowners policy!"
We responded:
"Thanks, Cara! We’re thankful you trust us with your auto insurance and home insurance!!"
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Dawn Wyman

January 22, 2025

5  out of  5
rating by Dawn Wyman
"Excellent customer service. I would highly recommend Adam and Liz. Liz was extremely helpful and went the extra mile. I was able to switch over saving over $1200."
We responded:
"Thank you for the review, Dawn! I’m glad we could help you save money on your auto and home insurance! Liz does a great job!"
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Wesley Streitmatter

December 13, 2024

1  out of  5
rating by Wesley Streitmatter
"I filed two claims overall and statefarm decides to not renew my insurance policy because of "claim activity," otherwise known as the insurance company having to do its JOB. Then when I address my agent, this joke of an insurance agent can't even explain the nature of why my insurance has ended. Imagine being such a shill for State Farm Adam."
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Matthew Ciaccio

June 7, 2024

5  out of  5
rating by Matthew Ciaccio
"I have worked with this office for quite sometimes thank you guys for your excellent service and special thanks to Ondria for all her help…"
We responded:
"Ondria is great! Thank you for your business!"
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Andrea Hardy

June 6, 2024

5  out of  5
rating by Andrea Hardy
"Ondria is amazing and efficient to work with. Definitely highly recommended."
We responded:
"Thank you!"
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Tom Vachon

June 6, 2024

4  out of  5
rating by Tom Vachon
"Ondria has always been helpful, timely, and most of all engaging and fun to deal with! Not her fault but wish the rates could be a bit better."
We responded:
"I agree! Thank you!"
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Mitch

June 5, 2024

5  out of  5
rating by Mitch
"Recently had a claim and then had policy change shortly after. Both were resolved/completed quickly and seamlessly through a couple emails with Ondria B. Top notch customer service."
We responded:
"Thank you for trusting us with your auto and home insurance. We appreciate your business!"
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Kyle Horn

May 30, 2024

5  out of  5
rating by Kyle Horn
"Been with this group for a decade or so. Overall, really good people. Ondria really makes things simple/easy."
We responded:
"Thanks, Kyle!"
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James Berry

May 30, 2024

5  out of  5
rating by James Berry
"Adam and his team are always helpful and customer focused."
We responded:
"Thank you!"
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Suellyn Alstrom

May 24, 2024

5  out of  5
rating by Suellyn Alstrom
"I have been with Adam's agency for many years, and I have always worked with Ondria and she is absolutely awesome! She has always went above and beyond to help me with any of my insurance needs. Highly recommend her and this agency!"
We responded:
"Thank you for the kind words and allowing us to help with your auto and home insurance needs! We’re thankful for your business!"
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Amanda Delos Santos

May 22, 2024

5  out of  5
rating by Amanda Delos Santos
"We have several policies with Adam and he is great to work with! He finds us the best rates, always follows up and is friendly and knowledgeable. Would definitely recommend him and his team!"
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Howard Gorman

May 18, 2024

5  out of  5
rating by Howard Gorman
"Ondria at State Farm insurance is awesome 🤩 she’s always willing to take a minute and help with any questions or concerns that I have and makes my insurance needs are covered. She’s the best !!"
We responded:
"Thank you for the kind words! Ondria is such an asset to my office!"
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Jeanne Whalen

May 17, 2024

4  out of  5
rating by Jeanne Whalen
"Ondria had a welcoming and a 'may I be of help?' presence as soon as I walked into Adam Osborn's State Farm agency office. She was able to address my questions and/or secure the answers to my questions. After I left the office, she followed up with additional information via email. Thank you, Ondria."
We responded:
"Thank you!"
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Letha Cagle

May 16, 2024

5  out of  5
rating by Letha Cagle
"Liz was very helpful! She took the time to understand what I needed and assisted me with getting the information. I recommend Adam Osborn's office for your insurance needs."